1. What is changing about the Metro Day Program?
We are transitioning from a fixed Monday-Thursday schedule to a flexible, person-centered, activity-based model. This means you’ll have more choices and opportunities to participate in activities that truly interest YOU, offered on a variety of days and times.
2. Why is this change happening now?
After 50 years of a traditional day program structure, we are excited to offer a unique approach that enhances community involvement. We are moving away from a 9am-3pm “school schedule” to a more realistic “adult lifestyle” schedule, which is the epitome of how we are continuing to improve our services in a person-centered way.
3. Will there be an opportunity to give feedback on the new structure?
Absolutely! We are always open to hearing feedback and improving our services to better meet the needs of the people we serve.
4. Will services be added or removed?
No services will be removed. While most of our activities will be offered under Supported Community Connection (SCC), we will still provide Specialized Habilitation (SH) for certain activities. Transportation will be available on an activity-dependent basis.5. Who can I contact with more questions or concerns?
You can always reach out to our Community Services Manager or the Associate Director of Community Services.
6. What kind of activities will be offered?
Activities vary based on participant interests and seasonal availability. Examples include:
7. How do we pay for services?
Funding is typically available through state waiver programs or private pay. We will help you understand what’s covered and can assist with the enrollment process. For those using the private pay option, payment will be collected via invoice after the service is provided.
8. How do we register for an activity or refer someone?
You can:
Once you reach out, we’ll schedule an interest meeting to learn more about your goals and walk you through the next steps.
9. Who is eligible for community-funded programs?
Our programs serve individuals with intellectual and developmental disabilities (IDD) or developmental delays (DD).
10. Can family members or caregivers be involved in the activities?
Yes, providers, parents, and other natural supports are welcome! Please note that while participants will be fully staffed, any “plus one” will need to cover their own costs for events that require payment.
11. Do participants need prior experience for any activities?
No. Our activities are designed to be inclusive and support individuals of all abilities and experience levels.
12. Are you closed on days that have no activities scheduled?
Yes, the program will only be considered “open” on days when activities are scheduled. However, you may still contact the Community Services Manager at any time with questions.
Cancellation & Waitlist Policy
To ensure everyone has a chance to participate, please inform us of a cancellation at least 48 hours before the scheduled activity. This allows us to offer the spot to an individual on the waitlist.