1. Introduction Overture (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website overturesvs.com (the “Site”), use our services, or interact with us, including through forms such as our Service Provider Interest Form. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your information.We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.2. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site or through our services includes:
Personal Data: Personally identifiable information, such as your name, email address, telephone number, city, and any other information you voluntarily provide to us when you fill out forms (e.g., contact forms, interest forms, applications), register for events, or otherwise communicate with us. This includes information provided when expressing interest in becoming a Shared Living Provider, such as answers to qualifying questions regarding your home, age, and willingness to undergo checks and training.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Data from Social Networks: If you interact with us on social media platforms, we may collect user information from your social networking account, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you have made this information public.
3. How We Use Your Information Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Provide, operate, and maintain our services and our Site.
Respond to your inquiries, comments, questions, and provide customer support.
Process your application or expression of interest to become a service provider (e.g., Shared Living Provider) or to receive services.
Send you administrative information, such as updates on policies, terms, and conditions.
Send you marketing and promotional communications (where permitted by law and with your consent where required), including newsletters and information about our programs and events that may be of interest to you. You may opt-out of receiving these communications at any time.
Improve our Site, services, marketing, and user experiences.
Monitor and analyze usage and trends to improve your experience with the Site and our services.
Comply with legal obligations and regulatory requirements.
Prevent fraudulent activity and ensure the security of our Site and services.
For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
4. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will only have access to the information necessary to perform their functions and are obligated to protect your information.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, analysis, and other purposes.
5. Tracking Technologies
Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
Website Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity.
6. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.7. Your Rights and Choices Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you.
Request that we correct any inaccurate personal information.
Request that we delete your personal information, subject to certain exceptions.
Opt-out of certain uses of your personal information (e.g., marketing communications).
You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.8. Children’s Privacy Our Site and services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.9. Third-Party Websites The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.10. Contact Us If you have questions or comments about this Privacy Policy, please contact us
